Welcome to Cardiff Family Advice and Support

Cardiff Family Gateway

The Family Gateway is a contact point for any professional, parent, child or young person to get the information, advice and assistance you need in Cardiff.

The Family Gateway Contact Officers are available to listen to your situation, identify what support is best for you and can help you access it.

The Family Gateway team can help you find support services including money advice, housing, welfare benefits, child behaviour, childcare, school attendance, health and well-being, parental support and much more.

The Family Gateway team work alongside Family Help and Support 4 Families when and where families need additional support.

Contact the Family Gateway on 03000 133 133, via email ContactFAS@cardiff.gov.uk or social media.

Find out more on Cardiff Family Gateway.

Cardiff Family Help Team

Cardiff Family Help Team are an early intervention service offering high quality information, advice and assistance to children and young people aged 0-18 (or up to the age of 25 in the case of a vulnerable young person) and their families living in Cardiff.

Working alongside a wide range of local community and partnership agencies, the team are able to tailor support to the many needs families face in their day to day lives, providing short term help (typically 6-12 weeks).

The team aim to meet families in a place comfortable for them, this could be the family home, the local Hub or school if this is preferable.

Support 4 Families

Family Support Service can work with families facing more complicated issues.

Family Support Workers and Social Workers can work together with parents, children and young people to find the right solutions for them and their family in a number of ways including:

• Direct delivery of a range of evidence based family programmes
• Providing practical help and support
• Act as a key worker for a family
• Advise on a wide range of community based services
• Complete Family Based Assessments and support plans

Cardiff Parenting

Cardiff Parenting deliver a variety of services for Parents and families across Cardiff with crèche facilities available. These services include:

• Gro Brain
• Parent Nurturing Programme
• Strengthening Families
• Parents First (Psychology-led 1:1 Parenting support)

Find out more on Cardiff Parenting