This accessibility statement applies to the Cardiff Families website.
This website is run by Cardiff Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings,
- zoom in up to 400% without the text spilling off the screen,
- navigate the website using a keyboard or speech recognition software, and
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We have also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
Please contact us if you:
- find any problems not listed on this page,
- think we are not meeting accessibility requirements, or
- need information on this website in a different format.
Email: ContactFAS@Cardiff.gov.uk
We will consider your request and get back to you as soon as possible.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Cardiff Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
| Name | Success Criterion | Progress |
|---|---|---|
| Avoid using the same link text for different destinations | WCAG 2.0 A 2.4.4 | 69.3% |
| Images with empty alternative text must not specify titles | WCAG 2.0 A 1.1.1 | 69.6% |
| Ensure text has sufficient contrast | WCAG 2.0 AA 1.4.3 | 84.0% |
| Add a scope to table headings | WCAG 2.0 A 1.3.1 | 98.5% |
| Add headers to tables | WCAG 2.0 A 1.3.1 | 98.8% |
| Ensure links can be used by screen readers | WCAG 2.0 A 4.1.2 | 98.8% |
PDFs and other documents
Some of our PDF and Word documents have missing titles, headings, tags and bookmarks. We plan to either fix these or replace them with accessible HTML pages.
What we are doing to improve accessibility
Our aim is to work through the outstanding issues listed above to achieve full compliance wherever possible. We provide support and training to those who administer the website, to ensure standards are retained when updating the website. We will review the site periodically.
Preparation of this accessibility statement
This statement was prepared on 30 May 2025.
It was last reviewed on 30 May 2025.
This website was last tested on 30 May 2025 by Silktide with additional manual checks performed by our website team.
This statement was last updated on 30 May 2025.