Coronavirus (2019-nCoV)
In addition to the information in the drop down menus below, remember to check the Cardiff Family Advice and Support Coronavirus page for information and suggestions for activities and things to do for families.
Latest advice on Coronavirus from Welsh Government: https://gov.wales/coronavirus
Support Schemes available for Childcare Settings
Message of thanks from Kirsty Williams, Minister for Education
Welsh Government FAQs
Information about school opening times and their services during the coronavirus pandemic.
Information on health and well-being for school staff and learners during the coronavirus pandemic.
Information about further and higher education during the coronavirus pandemic.
Information on examinations and assessments, including A levels, during the coronavirus pandemic.
Information about work-based learning and apprenticeships during the coronavirus pandemic.
Guidance on childcare for parents and childcare providers during the coronavirus pandemic.
Information about school staff and their employment during the coronavirus pandemic.
Qualifications Wales: Coronavirus FAQs (24/3/20)
Qualifications Wales: Testing times for us all
I’m not able to get through to Student Finance Wales to discuss my funding?
Welsh Water
In light of COVID-19, until further notice, Welsh Water have made a decision to suspend any out-reach activity.
We recognise these are unprecedented circumstances and hope you are equally coping with the difficulties we’re currently experiencing.
Should you be concerned that your vulnerable clients may be at risk due to Coronavirus ie. not able to go out to make payments or, should there be a break in supply and unable to go out to get some bottled water.
Where you cannot utilise the Bill Assistance process, we have put the following measures in place to enable you to continue to support your clients,:
FREE registration for Priority Services
To find out more or to safeguard your clients, please help them register by going:
On-line https://www.dwrcymru.com/en/My-Account/Priority-Services.aspx; or by
Telephoning 0800 052 0145 (** Amended opening hours during this crisis period will be Monday to Friday 9am – 5pm).
We will provide bottled water in the event that the customer is dependent on water and unable to pop to the shop should there be an interruption to their supply due to a burst or planned maintenance work. This is particularly important at the moment as people may already be struggling due to their illness, disability or age etc but now also find themselves in isolation or restricted to where they can go. Our Priority Services Register is free along with the services that we offer. There are numerous types of support available such as large print bills, password scheme, nomination scheme and help for people with hearing problems etc.
Water Meters and Social Tariff’s
Water Meters could be a way that customers can save money on their annual bill. These are free to have and free to fit plus the customer has a two year period to decide if this is the best option for them.
We also have two Social Tariff’s (HelpU and WaterSure Wales) which, if customers are eligible for, could fix their annual charges at an affordable rate. For new WaterSure Wales (medical based only) applications, you can process on ‘good faith’ rather than asking for proof of medical condition, this is to reduce the burden on customers and health services.
At this time of uncertainty and where people are social distancing, losing their jobs, taking unpaid leave or having hours reduced etc. this could be a huge help for them.
Debt Schemes
We also have two debt schemes (Water Direct and Customer Assistance Fund) which could help customers to clear any arrears they may have accrued over recent months. This could be because they are just about scraping by and have fallen into debt because they were forced to take time off work due to self-isolation, lack of childcare or loss of employment etc
To access these schemes please:
Go on-line https://www.dwrcymru.com/en/My-Account/Help-Paying-My-Water-Bill.aspx; or
Telephone Telephoning 0800 052 0145 (** Amended opening hours during this crisis period will be Monday to Friday 9am – 5pm).
We understand these are unique conditions and we are here to help, therefore, should you have:
– contact with your clients and unable to assist, please encourage them to contact us via the links or telephone number above, or alternatively
– if your clients want us to ring them (with their consent) please send us their contact details to workinginpartnership@dwrcymru.com
Welsh Government
Click on the links below for further information
Education Minister announces exam arrangements for Years 10 and 12
Statement on summer 2020 approach to AS levels and Year 10 learners in Wales – 27 March 2020
Information about further and higher education during the coronavirus pandemic
Support Schemes available for Childcare Settings
Welsh Government FAQs
Information about school opening times and their services during the coronavirus pandemic.
Information on health and well-being for school staff and learners during the coronavirus pandemic.
Information about further and higher education during the coronavirus pandemic.
Information on examinations and assessments, including A levels, during the coronavirus pandemic.
Information about work-based learning and apprenticeships during the coronavirus pandemic.
Guidance on childcare for parents and childcare providers during the coronavirus pandemic.
Information about school staff and their employment during the coronavirus pandemic.
Any payments or applications for residential parking permits or Blue Badges made through the post may not be actioned due to the current restrictions in place for non-essential travel. This will mean that any cheques or postal orders sent through the post will not be cashed until the restrictions are lifted. Customers should ensure that they have sufficient funds in their bank accounts to allow their payment to clear and also ensure that they will not be overdrawn as a result.
Where possible please make any application for residential parking permits or Blue Badges using the Councils online facilities, as these are being monitored and processed. Also any postal applications may not be processed until restrictions are lifted. If your permit or Blue Badge expired in March then please continue to use your permit or badge and submit your application online as soon as possible.
New application: https://www.cardiff.gov.uk/ENG/resident/Parking-roads-and-travel/Parking-permits/Apply-for-a-new-permit/Pages/default.aspx
Renew application: https://www.cardiff.gov.uk/ENG/resident/Parking-roads-and-travel/Parking-permits/Renew-an-existing-permit/Pages/default.aspx
Welsh Government
Free school meals: revised coronavirus guidance for schools
Welsh Government – Looking out for each other safely Campaign
Coronavirus (COVID-19):
Looking out for each other safely
Please share on your channels:
Designated Safeguarding Person – Poster
Qualifications Wales:
Welsh Government
Press conference with Kirsty Williams, Minister for Education, 1 April 2020
Tune in today at 12:30pm on BBC Wales, S4C and via Periscope on the @WelshGovernment twitter
Welsh Government – Looking out for each other safely Campaign
Coronavirus (COVID-19):
Looking out for each other safely
Video – Do the little things: Looking out for each other safely
Qualifications Wales: Latest Blog
Multiple answers to complex vocational questions – Philip Blaker
Welsh Government
Message for education workforce from Kirsty Williams, Minister for Education
Kirsty Williams, Minister for Education, Press Conference 1 April 2020
If you’d like to show your support for our everyday heroes, our school staff, share our education #Rainbow #Diolch
Education and childcare: coronavirus – Frequently Asked Questions
Guidance for Cafcass Cymru clients
Written Statement: The Government’s approach to legislation in light of COVID-19
A message from the Cardiff Community Safety Partnership
The Cardiff Community Safety Partnership (CSP) is made up of a number of organisations across the public, private and third sectors. Our partnership works together to keep our communities safe and protect vulnerable people from crime and exploitation.
The Community Safety Partnership would like to thank all staff and volunteers supporting the local Covid-19 response across the city. We also extend our thanks to the kind-hearted Cardiff residents who are doing fantastic work supporting their neighbours and vulnerable people in our community during these difficult circumstances.
In these unprecedented times, we would like to reach out to all our community based workers and colleagues to ask for your continued support to help keep Cardiff safe.
We need your help
As a community-based worker, you play a critical role in keeping our residents safe, particularly those who are vulnerable and may be disconnected from their usual support networks.
It is important that, whilst everyone’s daily life will be very different from normal, we do not miss any early warning signs of danger or abuse. Spotting these signs will help to keep people safe, as while most people are supporting one another, there may be a small minority who will look to exploit situations like this.
If you notice something which doesn’t seem quite right, and which causes you concern, we encourage you to let Cardiff Council’s Community Safety team know. Even if you think your concern seems small or insignificant, by letting us know, you give us a real opportunity to respond early to prevent crime, support victims, and to protect vulnerable or isolated residents.
Don’t forget that the number to use in an emergency is 999, and any criminal activity should be reported through 101 or online at https://www.south-wales.police.uk/en/contact-us/do-it-online/.
What kinds of things should you be looking out for?
We encourage you to report anything which causes concern. For example, this could include:
- People not following business closures or putting others at risk by not respecting social distancing and gathering in groups. The current restrictions are in place for the protection of all of us, particularly the most vulnerable in our society, and the police and the council will act, if necessary, and as required to protect public health;
- Anti-social behaviour or disorder – for example neighbour disputes, noise complaints, off-road biking activity;
- Criminal damage – to cars, property;
- Waste and litter – for example drug related litter, graffiti, fly tipping, waste that may indicate that a property is being used for criminal activity;
- Suspicious behaviour – for example people congregating or using a particular property;
- Criminal activity – for example drug dealing, fraud;
- Domestic violence and abuse – some people may be particularly vulnerable at this time, so please don’t turn a blind eye.
- Any possible signs of abuse against individuals or communities, including hate crime and posters, flyers etc. that may be inflammatory.
Please remember that police officers, like council staff and people working for the NHS, are a part of our community. They’re helping us, so please help them – and please encourage others not to make their job any more difficult in these demanding times.
How you can help
If you work for the council or in partner services, we encourage you to get in touch at CardiffCSP@cardiff.gov.uk or PDCCaerdydd@caerdydd.gov.uk. Please provide as much information as possible, such as:
- A summary of your concern
- Where you observed the concern
- If you have reported the issue to the police, Connect 2 Cardiff or any other agency
Remember: If someone is in immediate danger, always call 999.
If a child or adult is not in immediate danger but you believe a crime may have been committed, call the police on 101 or report online at https://www.south-wales.police.uk/en/contact-us/do-it-online/
Don’t forget that you can also report a crime anonymously to Crimestoppers by calling
0800 555 111 or online at https://crimestoppers-uk.org/give-information
Activities and Things to do at home
A new ‘Activities and things to do at home‘ page is available on the CFAS website. Whilst mainly aimed at activities for children and young people with disabilities or additional needs it does contain activities for all, such as the Cardiff University ‘Shape my Street’ competition.
Shape my Street Competition
The Welsh School of Architecture (WSA) run an annual Shape My Street competition. Due to the recent events they would like to provide this project to schools/families as a home task that children/families can complete.
Welsh School of Architecture understand that over the coming weeks children will be at home and this project will give them along with their family members something to stimulate their minds and keep them busy.
Although the Shape My Street competition is aimed for children agreed between 7-11 they are encouraging others to get involved. Details can be found in the document below.
All those that take part will receive a certificate for their involvement. Please email shapemystreet@cardiff.ac.uk if you have any further questions.
Welsh Government
Video messages for parents and carers from the Kirsty Williams, Minister for Education
Higher education and student support: coronavirus
Qualification Wales
Schools are closed and the summer exams are cancelled due to the coronavirus pandemic
Registered Childcare Information on Dewis Cymru / www.fis.wales
In line with the other Local Authorities across Wales who use Dewis Cymru / www.fis.wales as their childcare directory. Cardiff has now adopted an approach of identifying which providers are currently “Closed” or “Open to Keyworkers”. This information is reviewed and updated on a daily basis through the work of the Childcare Business Support Officers and Information team.
Welsh Government
Kirsty Williams, Education Minister – Message for Teachers
Vulnerable children and safeguarding: coronavirus
Education safeguarding guidance: coronavirus
Jobs, skills and financial support
NHS Wales
Advice for Families during COVID-19
MANUELA MOLINA – @MINDHEART.KIDS
Hello! – My name is Coronavirus
***NEW HEALTH VISITOR TELEPHONE SUPPORT LINE!!!!***
The Health Visitor helpdesk will be staffed by a group of our experienced HV’s who will be available to provide advice and signpost parents / carers with pre-school children across Cardiff and the Vale. This service will commence on Tuesday 14th April and be available during business hours from Monday to Friday 9-5pm. We recognise that families will be anxious during the current COVID-19 pandemic and therefore are ensuring that access to health visitor advice is readily available for all our families during this period.
The telephone numbers are below:-
029 21 847749
029 21847744
029 21847748
Welsh Government
Letter to our Special Educational Needs Workforce from the Minister for Education, Kirsty Williams
Critical workers to get free childcare
Awarding of vocational qualifications this summer
Higher education and student support: coronavirus
Education and Childcare: Coronavirus FAQs
Vulnerable children and safeguarding: coronavirus
A range of useful Covid-19 information (use the < and > arrows to slide across images)
Health Visitor video – CV-19
English: https://twitter.com/WGHealthandCare/status/1250061391148519433
Welsh: https://twitter.com/LlCIechydaGofal/status/1250061571163906049
Welsh Government
Kirsty Williams, Minister for Education talks about continuation of learning; our new curriculum; mental health and well being and lots more, here is the 15/04/2020 press conference for more information.
Education and Childcare: Coronavirus FAQs
Vulnerable children and safeguarding: coronavirus
Welsh Government
Guidance for hubs and schools: provision for children of critical workers and vulnerable children
School admission appeals: coronavirus (COVID-19)
Increased support for children’s mental health following Covid-19 outbreak
Written Statement: Results Day 2020
Learning whilst schools aren’t open: survey for parents/carers
Public Health Wales “Staying well at home”
Regularly updated information in accessible formats and a number of languages about:
- Keeping physically well?
- Staying connected?
- How are you feeling?
- Further Support and helping others
Website address: https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/staying-well-at-home/
Welsh Government
New guidance will help Wales stay safe and stay learning while dealing coronavirus impact
Stay Safe. Stay Learning: continuity of learning policy statement
Stay Safe. Stay Learning Video message
Five ways Wales is leading the way in delivering digital education services
Welsh Government
First Minister announces path to lead Wales out of coronavirus pandemic
Key (critical) workers testing policy: coronavirus (COVID-19)
Revised coronavirus rules for Wales unveiled
COVID-19 Guidance to parents and carers to support families to stay safe, healthy and learning
Advice on how to continue with school and PRU business
Developing approaches to distance learning
Post-16 distance learning resources:
Hwb post-16 distance learning resources
Message from Minister for Education
#StaySafeStayLearning – Year13: Next steps to University
Leaving home to exercise: guidance
Children’s social services during the COVID-19 pandemic: guidance
Higher education and student support: coronavirus
Further education: coronavirus
Cardiff Family Advice and Support contact details
Below are the correct contact details for Cardiff Family Advice and Support
Tel: 03000 133 133
E-mail: ContactFAS@Cardiff.gov.uk / CyswlltFAS@caerdydd.gov.uk
Website: https://www.cardifffamilies.co.uk / http://www.teuluoeddcaerdydd.co.uk
Post: Early Help / Cymorth Cynnar
PO Box 1139
Cardiff / Caerdydd
Facebook: https://www.facebook.com/CFASCACID/
Twitter: https://twitter.com/CardiffCFAS
Platfform – Out of Work service team
A reminder that during this time the Out of Work service team are still available to accept referrals. Below are copies of the publicity materials and referrals forms. At this time progression towards employment is significantly impacted the Out of Work service team are still providing welfare support for individuals; unfortunately the the Out of Work service team still have to meet their eligibility criteria for people to access its funding but keep them in mind if you are working with anyone that could benefit from additional support in these uncertain times.
Contact oows@platfform.org with referrals or queries.
Welsh Government
Education Minister sets out five key principles for schools’ return
Written Statement: COVID-19 Recovery Phase Planning: operation of schools
Free School Meals – what’s available in your area?
Stay safe. Stay learning – Distance learning support
Qualifications Wales launches consultation on grading for summer 2020 –
Qualifications Wales: Consultation
Children’s social services during the COVID-19 pandemic: guidance
Higher education and student support: coronavirus
You can also read further information on line about:
Information sharing to safeguard people
Contact information for local authority Social Services are available via the Safeguarding Board websites:
Cardiff and the Vale Safeguarding Adults Board
https://www.cardiffandvalersb.co.uk/adults/
CYWMPAS/Mid and West Wales Safeguarding Adults Board
Cwm Taf Morgannwg Safeguarding Adults Board
https://www.cwmtafmorgannwgsafeguardingboard.co.uk/LanguageChoice.aspx
Gwent wide Adult Safeguarding Board https://www.gwentsafeguarding.org.uk/en/Adults/Safeguarding-Adults.aspx
North Wales Safeguarding Adults Board
https://www.northwalessafeguardingboard.wales/
West Glamorgan (Western Bay) Safeguarding Adults Board
Additional information is also available from the National Independent Safeguarding Board
Welsh Government
Extra £3 million to support ‘digitally excluded’ learners in Wales
Children, Young People and Education Committee (28/04/20)
WJEC – Coronavirus update: guidance for Qualifications Wales’ approved qualifications in Wales – available here
The Urdd’s big Red, White and Green day!
Support for childcare providers: coronavirus (COVID-19)
Higher education and student support: coronavirus
Welsh Government
Written Statement: Supporting children and young people – keeping them safe
Five ways to help children and young people stay safe during the coronavirus lockdown
Support for childcare providers: coronavirus (COVID-19)
Higher education and student support: coronavirus
Further education: coronavirus
NEST Update
COVID-19 update: We have stopped all new work unless customers have no heat, hot water or there is a life risk. Where we do continue with any work, we will carry out an appropriate risk assessment. Our advice centre is still open for referral and advice. If you have any queries regarding Nest, you can contact a member of our Partnership Development Officer for South and West Wales Peter Hughes Peter.hughes@est.org.uk/ 07538 041319.
Covid-19 has presented many challenges to organisations across Wales. The Nest Scheme is taking all precautionary measures for minimising the spread of COVID-19, as per the guidance of UK Government recommendations. Nest’s advice centre staff are now working remotely at home but remain fully equipped to take customer calls remotely to continue Nest’s mission to reduce the number of Welsh households in fuel poverty.
NEST Main contact details:
Tel: 0808 8082244
Web: www.Nest.gov.wales
Art Heroes
Discretionary Assistance Fund for Wales
Update to partner network: Temporary Change to Emergency Assistance Payment (EAP) criteria
To provide more help for those individuals facing significant additional hardship due to the Coronavirus crisis, during the period 1 May to 31 of July 2020, Welsh Government has asked DAF Service Centre personnel to apply greater flexibility and discretion with regard to the number and frequency of EAP payments that people may require.
Message from the Deputy Minister for Housing and Local Government:
I wanted to take this opportunity write to you to outline some changes we have made to the Discretionary Assistance Fund in order to offer some additional support to those who most need it during this incredibly difficult time. You’ll know better than most how much people are struggling because of COVID-19. People who were struggling before are finding it even tougher, and people who never imagined they might need support are now turning to you. I asked my team at Welsh Government to do all they can to help alleviate some of this, and that is what they have done. Below I have outlined some significant changes to the way the DAF works and while these changes are temporary, it gives much more freedom and flexibility for people to access funds during their time of need. I hope this goes at least some way in helping your organisation continue to provide your invaluable support. And on that point, I wanted to add my sincere and personal thanks for the work you are doing, for how you go above and beyond, day in day out for the people you are there for. Thank you.
TEMPORARY CHANGE: Emergency Assistance Payment (EAP) Criteria
Current rules
The Discretionary Assistance Fund (DAF) would normally allow vulnerable clients to receive a paid award up to 3 times in a rolling 12 month period. Clients are also excluded if they have received a paid award in the last 28 days.
Flexibility to support coronavirus impact
However, to provide more help for those households facing exceptional hardship because of the Coronavirus crisis, during the period 1 May to 31 of July 2020, DAF Service Centre personnel have been told to apply greater flexibility and discretion with regard to the number and frequency of EAP payments that clients may require.
Existing EAP criteria
For EAP applications not linked to Coronavirus the existing rules will continue to apply.
Examples of greater flexibility due to Covid-19 may include:
- Waiving the 28-day rule
- Increasing the number of awards in a 12-month period up to a maximum of 5 awards
- Awards limited to one per week up to the maximum number of awards
Where greater discretion can be applied
Clients genuinely impacted by Coronavirus will be considered under the following:
- Lost income and new claim for benefit e.g. Interim period setting up a new client to DWP benefits or amending DWP benefit for an existing client
- Drop in income and not eligible for Universal Credit e.g. one partner loses their income
- Incurred additional essential living expense e.g. Spending more on gas, electric and food as a result of self-isolating and impact of children being home
Clients must fill in the Coronavirus questions / evidence section in the online application. The application will ask for bank details. Awards will be made by BACS (paid into a bank account.) Other payment method will be available for exceptional circumstances e.g. no mainstream bank account.
How to apply:
Online – Apply online via the website https://gov.wales/discretionary-assistance-fund-daf/how-apply
Telephone – please provide the DAF telephone application number if the client has no digital access/capability or where there is an immediate risk to wellbeing (such as fleeing domestic abuse).
Enquiries:
Any partner related enquiries email helen.richards@familyfundservices.co.uk
Cardiff and the Vale Regional Safeguarding Board
Welsh Government
Written Statement: Supporting children and young people – keeping them safe
Press release: Five ways to help children and young people stay safe during the coronavirus lockdown
Education Minister sets out five key principles for schools’ return
Supporting students and universities dealing with the impact of coronavirus
Weekly webinars to support teachers with distance learning
COVID-19 Guidance to parents and carers to support families to stay safe, healthy and learning
Qualifications Wales blog: Sharing our thinking as we go
Support for childcare providers: coronavirus (COVID-19)
Higher education and student support: coronavirus
Further education: coronavirus
National Policy on Welsh Language Transmission and use in Families
The Welsh Government has extended the consultation on “National Policy on Welsh Language Transmission and use in Families” to the 30 September 2020. This will provide more time for stakeholders and the public to respond during the current circumstances:
Welsh Government
Supporting your children to use the Welsh language at home – Kirsty Williams, Minister for Education
Guidance to parents and carers to support their children to use the Welsh language at home
Playful Childhoods – supporting play
Accessing school and community-based counselling: coronavirus
Online safety at home – Support and resources for parents and carers
Updated – School admission appeals: coronavirus (COVID-19)
Weekly webinars to support teachers with distance learning
Support for childcare providers: coronavirus (COVID-19)
Higher education and student support: coronavirus
Further education: coronavirus
Foodwise in Pregnancy – Online
Below is an online food and nutrition education video for pregnant women. Due to groups not meeting at the moment, short videos have been put together by our dietetics team in Cardiff to pass on some key messages around food and nutrition during pregnancy.
Further videos will be available over the coming weeks.
Homestart update for funders/referrers
Welsh Women’s Aid
Below is information and links to a new toolkit devised by Welsh Women’s Aid to encourage communities to show solidarity with survivors of domestic abuse and sexual violence during the Covid-19 Pandemic.
The ‘Stand With Survivors’ bystander toolkit aims to help volunteers, communities and employers recognise the dangers of violence against women and the process to safely signpost to support.
Social distancing and isolation can increase the risk of violence and abuse against women and make it harder for survivors to access the support that they need.
It is vitally important, when opportunities to seek help may be limited, that communities come together to look-out for each other. The ‘Stand With Survivors’ toolkit offers a number of resources to help communities increase awareness of abuse and guidance on safe and effective ways to be supportive to survivors.
Welsh Women’s Aid would like to invite you to download the toolkit, share the information with your networks and encourage everyone to signpost to support via the Live Fear Free Helpline (0808 80 10 800).
Download a copy of the toolkit here in Welsh and English.
For more information, please contact Charlotte Archibald or Sophie Weeks on 029 2054 1551.
Foodwise in Pregnancy – Online Session 2
Welsh Government Coronavirus Regulations
The Welsh Government is responsible for the public health response to the coronavirus in Wales.
It is doing this by exercising its legal powers to take measures to prevent or slow the spread of coronavirus, and by supporting NHS Wales.
New rules are now in force, which mean you must stay at home to save lives and protect the NHS. These rules may differ to other parts of the UK, so it is important you understand them.
Stay at home. Save lives. Protect the NHS.
You can:
- Go out for exercise. Please see the exercise guidance for more information.
- Travel to work, provided your place of work remains open and you cannot work from home.
- Go out to buy food, medicines, or other supplies, but you should stay at least 2m away from other people. Please see the business closures guidance for more information. Go out to your garden, yard, garage or shed.
- Visit your GP or local health services, including the dentist.
- Provide care or help to a vulnerable person. This includes getting food and medicines for them.
- Help the NHS by donating blood.
- Leave your house to avoid injury or illness or to escape the risk of harm.
- Leave your house to attend a funeral if you are responsible for organising the funeral, if you are invited by the organiser, or if you are the carer of any person attending the funeral.
You must not:
- Gather in a group of more than 2 people in a public place, unless you live with them, or they are your carer.
- Travel or be outside without a reasonable excuse. A reasonable excuse includes the examples listed above.
Coronavirus and me’ survey of children and young people
The Welsh Government, in partnership with the Children’s Commissioner for Wales, Children in Wales and the Youth Parliament have launched an online survey today to make sure that we hear and listen to what children and young people have to say about the Coronavirus pandemic and the changes that have occurred as a result.
The survey is available here: www.childcomwales.org.uk/coronavirusandme
Welsh Government
‘Coronavirus and Me’ – Wales’ young people asked about their thoughts and concerns during pandemic
Please share the survey with children and young people!
Vulnerable children and young people: coronavirus
Coronavirus regulations: guidance
Support for childcare providers: coronavirus (COVID-19)
Higher education and student support: coronavirus
Further education: coronavirus
Welsh Government
Education Minister sets out ‘thinking’ on return to schools
The decision framework for the next phase of education and childcare
Unlocking Our Society and Economy: Wales’ roadmap published
Unlocking our society and economy: continuing the conversation
Kirsty Williams, Minister for Education launches e-Seren
Updated FAQs on schools opening times and services
Qualifications Wales Blog – Unprecedented times call for decisions based on trust
Vulnerable children and young people: coronavirus
Coronavirus regulations: guidance
Support for childcare providers: coronavirus (COVID-19)
Higher education and student support: coronavirus
Further education: coronavirus
Welsh Government
£5m for mental health in schools will include new support for under-11s and teachers
National Academy for Educational Leadership Wales – Survey
‘Coronavirus and Me’ – Wales’ young people asked about their thoughts and concerns during pandemic
Please share the survey with children and young people!
Vulnerable children and young people: coronavirus
Coronavirus regulations: guidance
Support for childcare providers: coronavirus (COVID-19)
Higher education and student support: coronavirus
Further education: coronavirus
Welsh Government
Everyone in Wales with symptoms can book a coronavirus test
Written Statement: Covid-19 Testing
Qualifications Wales blog – The fairest approach for Year 10 learners
‘Home shouldn’t be a place of fear’ campaign
National Academy for Educational Leadership Wales – Survey
‘Coronavirus and Me’ – Wales’ young people asked about their thoughts and concerns during pandemic
Please share the survey with children and young people!
Vulnerable children and young people: coronavirus
Coronavirus regulations: guidance
Support for childcare providers: coronavirus (COVID-19)
Higher education and student support: coronavirus
Welsh Government
Plan launched to support education for over-16s
Resilience Plan for post-16 learning
Join me today at 17:00 (20/05/2020) for my LIVE Q&A with parents #AskKirsty
£5m for mental health in schools will include new support for under-11s and teachers
Message from Minister for Education
Stay Safe. Stay Learning: supporting the education system
Live-streaming safeguarding principles and practice for education practitioners
Careers Wales live Q&A session – 21/05/2020 14:00 – 15:00
Vulnerable children and young people: coronavirus
Coronavirus regulations: guidance
Support for childcare providers: coronavirus (COVID-19)
Higher education and student support: coronavirus
Further education: coronavirus
Welsh Government
Message from Kirsty Williams, Minister for Education: The very latest regarding education in Wales
#AskKirsty: view again If you missed the live #AskKirsty Q&A session for parents/carers with Kirsty Williams, Minister for Education, you can view again here
Vulnerable children and young people: coronavirus
Coronavirus regulations: guidance
Support for childcare providers: coronavirus (COVID-19)
Higher education and student support: coronavirus
Further education: coronavirus
Education and Childcare: Coronavirus FAQs
Launching ‘Clwb Cylch’ Open Welsh PlaygroupSessions – 1 June 2020 A live session will be held every morning at 10.00. All the sessions will be featured on Mudiad’s digital platforms (Facebook / MudiadMeithrin, Twitter @MudiadMeithrin) and https://www.meithrin.cymru/welshhome/
Welsh Government
Message from Kirsty Williams, Minister for Education
Stay Local to Keep Wales Safe: Changes to the lockdown announced
Written Statement: Test, Trace, Protect
Workplace guidance for employers and employees: COVID19
School opening times and services: coronavirus
Free Welsh language software to help with lockdown home schooling and working – To download for free
New keeping safe online guidance is now available on Hwb
Launching ‘Clwb Cylch’ Open Welsh Playgroup Sessions
Qualifications Wales Qualified for the Future webinar: 5 June 2020
Coronavirus and support for deaf children – information for professionals (English only)
Vulnerable children and young people: coronavirus
Coronavirus regulations: guidance
Support for childcare providers: coronavirus (COVID-19)
Higher education and student support: coronavirus
Further education: coronavirus
Welsh Government
“Check in, Catch Up, Prepare for summer and September” – All schools in Wales to enter next phase
Oral Statement: Update on Education Provision
Missed the Minister’s press conference today? Watch again here
Our latest understanding of COVID-19 with respect to children and education
To the right is an ‘Aide Memoire’ for communicating changes with Schools, FE etc.
Young person’s mental health toolkit
Contact tracing: your questions
FAQs
- Support for childcare providers: coronavirus (COVID-19)
- Higher education and student support: coronavirus
- Further education: coronavirus
- Education and Childcare: Coronavirus FAQs: lots of information and guidance covering education and childcare settings.
Chief Medical Officer statement on 21 day review: 28 May 2020
Friday 5th June - Welsh Government Update and Covid-19 help for refugees and asylum seekers guidance
Welsh Government
Following yesterday’s announcement, Education Minister Kirsty Williams took answers from the general public #AskKirsty
Shielding to continue for 130,000 people
Our latest understanding of COVID-19 with respect to children and education
“Check in, Catch Up, Prepare for summer and September” – All schools in Wales to enter next phase
Oral Statement: Update on Education Provision
Missed the Minister’s press conference today? Watch again here
Our latest understanding of COVID-19 with respect to children and education
Contact tracing: your questions
FAQs
Welsh Government
Guidance published to help schools, colleges and childcare settings
Written Statement: Publication of guidance to support educational settings increase capacity
Guidance Protecting staff and children from coronavirus in childcare
Guidance Operational guidance for schools and settings: Keep Education Safe (COVID-19)
Guidance Guidance on learning over the summer term: Keep Education Safe (COVID-19)
Guidance on face-to-face further education and work-based learning: coronavirus
Frequently asked questions about how schools can work from 29 June 2020
Written Statement: The Draft Tertiary Education and Research (Wales) Bill
On Hwb: Helping your children to keep safe online
Commissioner responds to Welsh Government guidance for re-opening school buildings
Tracy Senchal – Headteacher – Ysgol Coed Cae:
- Discusses how they are planning to return pupils in June.
- How they are planning for social distancing?
Qualifications Wales Blog – Year 10, Year 12 – we hear you
Coronavirus and Me Results – Children’s Commissioner for Wales
FAQs
Welsh Government
Operational guidance:
https://gov.wales/operational-guidance-schools-and-settings-keep-education-safe-covid-19
https://llyw.cymru/canllawiau-gweithredol-i-ysgolion-lleoliadau-addysg-diolgeu-addysg-covid-19
Learning guidance:
https://gov.wales/guidance-learning-over-summer-term-keep-education-safe
https://llyw.cymru/canllawiau-ar-ddysgu-dros-dymor-yr-haf-diogelu-addysg
Childcare guidance:
https://gov.wales/protecting-staff-and-under-5-year-olds-coronavirus-childcare
https://llyw.cymru/diogelu-staff-phlant-dan-5-oed-rhag-y-coronafeirws-mewn-gofal-plant
FAQs:
https://gov.wales/schools-increasing-operations-29-june-coronavirus
Welsh Government
Education Minister’s message to all school staff in Wales
Written Statement: The Childcare Offer and Coronavirus Childcare Assistance Scheme
Guidance Guidance for providers of school and community based counselling services: coronavirus
Guidance Protecting staff and children from coronavirus in childcare
Guidance Operational guidance for schools and settings: Keep Education Safe (COVID-19)
Guidance Guidance on learning over the summer term: Keep Education Safe (COVID-19)
Guidance Guidance on face-to-face further education and work-based learning: coronavirus
Guidance How to make a 3 layer face covering
Guidance Frequently asked questions about how schools can work from 29 June 2020
Written Statement: The Childcare Offer and Coronavirus Childcare Assistance Scheme
Test, trace, protect: coronavirus
Cwlwm Newsletter – Summer 2020: Play activities in and around the home
FAQs
Welsh Government
Childcare Parent and Provider FAQs
Website: www.cardiffcu.com
Email: ccu@cardiffcu.com
Tel: 029 20 872373 (plus additional lines available during lockdown – see website for more information)
Cardiff & Vale Credit Union provides savings accounts and affordable loans up to £15,000 for local people. No requirement to save before applying for a loan.

Welsh Government
First Minister announces further steps to unlock Wales
Coronavirus regulations: changes from Monday 22 June
Schools increasing operations from 29 June: coronavirus
Recording attendance in schools and settings from 29 June: coronavirus
Updated – School and Community-Based Counselling Operating Toolkit
School and community-based counselling operating toolkit
Accessing school and community-based counselling
Guidance for providers of school and community based counselling services: coronavirus
Retailers: coronavirus workplace guidance
Social care workforce special payment scheme
COVID-19 workforce risk assessment tool
Test, trace, protect: toolkit for critical worker employers
Information for school governing bodies: coronavirus
School staff and their employment: coronavirus
Childcare for under five year olds providers guidance
Childcare for under five year olds parents guidance
Toolkit for critical worker employers
Young person’s mental health toolkit
Guidance from Play for Wales
FAQs
Welsh Government
Childcare for under five year olds providers guidance
Childcare for under five year olds parents guidance
Protective measures in childcare settings: Keep Childcare Safe
Coronavirus regulations: frequently asked questions
Coronavirus legislation and guidance on the law
Please view our ‘Together we’ll keep education safe’ playlist. New videos are added regularly
NEW: Professional Learning Journey (PLJ) website and resources
Sharing our experiences: Plans for increasing operations in schools and settings
Guidance on reopening places of worship: coronavirus
Watch WG press conference live tomorrow (Wednesday 24 June) at 12:30 when Education Minister Kirsty Williams answers questions from children and young people.
You can view live on @WelshGovernment Twitter channel, BBC Wales or S4C
Estyn: FAQS: COVID-19 and inspection
FAQs
Welsh Government
Joint statement from Welsh Government, WLGA and support staff trade unions
Kirsty Williams, Minister for Education, answers questions on BBC Radio Wales
‘Sharing our Experiences’ Playlists – LIVE Updates
Welsh Government publishes first results from its major new COVID-19 survey
Childcare for under five year olds providers guidance
Childcare for under five year olds parents guidance
Protective measures in childcare settings: Keep Childcare Safe
Coronavirus regulations: frequently asked questions
FAQs
Welsh Government
Stay local to be lifted in Wales
Guidance on testing and contact tracing in Education Setting
Written Statement: COVID-19 Testing in Schools
Changes to learning and teaching in schools from 29 June 2020
Funding to support Welsh-language advice line for parents
Device and connectivity update for digitally excluded learners: coronavirus
Attendance at local authority settings during the coronavirus (COVID-19) pandemic
Childcare for under five year olds providers guidance
Childcare for under five year olds parents guidance
Protective measures in childcare settings: Keep Childcare Safe
FAQs
Welsh Government
Curriculum and Assessment Bill Timeline
School categorisations to be suspended next year
Written Statement: National School Categorisation System 2020/21
Written Statement: Introduction of the Curriculum and Assessment (Wales) Bill
Written statement: Summer holiday childcare and play provision
Extra funding to support children over the summer holidays in Wales
Written Statement: Changes to the publication of qualification awards data due to coronavirus
Keeping children and young people safe: non-statutory guide for practitioners
Cancelled exams doesn’t mean we haven’t worked hard for our grades
FAQs
Welsh Government
Education Minister announces ‘back to school’ plans for September
Written Statement: Arrangements for Schools in September
Technical Advisory Group: advice on return to school
Press conference – watch again!
900 extra teaching staff in plan to “Recruit, recover and raise standards” in Welsh schools
Video message from Kirsty Williams
New Blog Post – Curriculum and Assessment Bill introduced to the Senedd
Education Minister welcomes rise in university applications from the most deprived areas of Wales
Video guides for parents and carers on apps and misinformation
Clybiau Plant Cymru Kids’ Clubs have produced guidance and practical ideas to support Out of School Childcare Clubs as well as other settings to facilitate play for children and young people, whilst taking into account the new social distancing and infection control guidelines.
FAQs
Welsh Government
New guidance to support September schools return
Operational guidance for schools and settings from the autumn term: Keep Education Safe (COVID-19)
Guidance on learning in schools and settings from the autumn term: Keep Education Safe (COVID-19)
Pupil Development Grant – Access
Pupil Development Grant: schools promotional material
FAQs
Welsh Government
Shielding in Wales to pause from 16 August
Video message for children and young people from the Chief Medical Officer
Technical Advisory Group: advice on return to school
New Covid-19 testing strategy for Wales published (15/07/2020)
Oral Statement: The Legislative Programme
New Blog post – Building from Uncertainty – Graham Donaldson
New Blog post – Reframing the way we think about assessment – during Covid and for the future
Publication of the updated Routes for Learning materials
Operational guidance for schools and settings from the autumn term: Keep Education Safe (COVID-19)
Guidance on learning in schools and settings from the autumn term: Keep Education Safe (COVID-19)
Consultation on the Draft Tertiary Education and Research (Wales) Bill
Embedding a whole-school approach to mental health and well-being
Keeping safe online half term round up – July 2020
Supporting Service Children in Education Wales Newsletter
Here are some fun ideas for kids of all ages for a summer full of Welsh!
FAQs
Welsh Government
Video message from Professor Charlotte Williams OBE
Over £50 million to support Welsh universities, colleges and students
Video message from Kirsty Williams
Iaith Athrawon Yfory Incentive Scheme 2018 to 2019 academic year
Video message from Fliss Bennee, co-chair of the Technical Advisory Group for Wales
Operational guidance for schools and settings from the autumn term: Keep Education Safe (COVID-19)
Technical Advisory Group: advice on return to school
Updated Routes for Learning materials: practitioners meet to provide feedback
Back to school plans from September: coronavirus
Live-streaming safeguarding principles and practice for education practitioners
Reopening children’s playgrounds and outdoor play areas: coronavirus
Joint statement between CIW and Estyn in relation to non-maintained childcare settings
Embedding a whole-school approach to mental health and well-being
Draft Tertiary Education and Research Bill
Summer Reading Challenge 2020 launches
Improve your digital skills – for free
ABUHB School Nurses Covid-19 Handwashing Video
FAQs
Welsh Government
New coronavirus guidance to support providers of higher education and further education in Wales
Guidance for higher education: Keep Wales Safe (Covid-19)
Guidance for safe operation in post-16 learning from September 2020
Strategic framework for learning delivery in post-16 learning from September 2020
Education Minister proposes 3.1% overall pay award for teachers
Independent Welsh Pay Review Body: second report 2020
Don’t let money get in the way of university
Iaith Athrawon Yfory Incentive claim: deadline 31 August 2020
Funding to support employment and training in Wales
Written Statement: Covid Commitment to Employability and Skills
Family and friends at the heart of new coronavirus regulations
Protecting staff and children from coronavirus in childcare
Work-based learning and apprenticeships: coronavirus
Written Statement: New letter from the Chief Medical Officer for Wales to those who are shielding
Easy read guides are also available
Workplace guidance for employers and employees: COVID-19
Joint statement by the UK Chief Medical Officers – extension of self-isolation period
Summer Family Enterprise Challenge
Top tips to help autistic learners return to school
Welsh@home (Mudiad Meithrin)
Personalised Assessments – Training Materials
OECD Webinar: How to implement an education response to COVID-19
FAQs
Uniform’d
Set up and run by parent Rhiannon Thomas and a group of volunteers in Cardiff. Uniform’d provides a Facebook page where people can request school uniform and donate unwanted uniform.
You can contact them directly or post on their Facebook page stating the uniform that you need or would like to donate. In response to social distancing requirements, the majority of donations and collections will be done by appointment only. For more details, please keep checking the Uniform’d Facebook page.
They have all school uniforms available as well as coats, shoes bags and extra-curricular activity clothing such as karate kits, gymnastic kits, football clothing and costumes for World Book Day etc.
All contact methods are 100% anonymous and free.
- Facebook: Cardiff and Vale and Barry school uniform donation
- Email: uniformdonation@gmail.com
- Mobile : 07446982475
Welsh Government
Childcare Offer for Wales to reopen; Written Statement
Keep Wales Safe is a social media campaign targeting young people between the ages of 16-24, to remind them we all still need to social distance this summer to keep each other safe. The campaign will be running across Tik Tok, Snap Chat, Instagram, Facebook, Twitter, Youtube. https://we.tl/t-yKXdop8Y8o
Qualifications Wales – Final requirements for Adaptations to assessments in summer 2021
WJEC – Dealing with stress in the run up to Results Day
FAQs
Welsh Government
Statement from the Minister for Education, Kirsty Williams
A level, AS, GCSE, Skills Challenge Certificate and Welsh Baccalaureate grades in Wales will now be awarded on the basis of Centre Assessment Grades, Education Minister Kirsty Williams confirmed today (Monday 17 August).
Statement on Summer 2020 A level, AS level and GCSE results
Latest update on Summer 2020 results
Guidance for supporting vulnerable and disadvantaged learners
FAQs
Ar Trac
To the right and below are the leaflet and referral form for a brand new Children and Young Person’s project launching through Cardiff Women’s Aid, covering Cardiff, The Vale and Merthyr Tydfil.
Alongside Cyfannol Women’s Aid, Calan DVS, Cardiff Women’s Aid, Gorwel and West Wales DAS, Cardiff Women’s Aid will deliver the Ar Trac project to children 5-16 across 10 counties in Wales thanks to funding from the Welsh Government.
Ar Trac will support children and young people who are exhibiting difficulties with their family and peer relationships, having experienced domestic abuse. By addressing these difficulties and building upon the children’s strengths, the project aims to minimise the impact of the abuse and improve physical and mental wellbeing in later life.
*PLEASE NOTE*
Referrals are now being accepted, however it is important to note that Cardiff Women’s Aid will only be accepting referrals for the Mentoring programme at this current time. Referrals for all other programmes will be welcome from January 2021.
Click here for the Ar Trac referral form
Welsh Government
Recruit, Recover, Raise standards: the accelerating learning programme |
Joint statement from UK’s CMO’s
Youth work services guidance: coronavirus
Guidance for supporting vulnerable and disadvantaged learners
Operational guidance for schools and settings from the autumn term
Guidance for safe operation in post-16 learning from September 2020 (version 2)
Workforce Risk Assessment Tool – for schools,
childcare, playwork, youth work and further education settings
School uniform and appearance: policy guidance for governing bodies
FAQs
Welsh Government
Face coverings in Schools and Colleges
Technical Advisory Group: face coverings for
children and young people in education settings
FAQs
Welsh Government
Operational guidance for schools and settings
from the autumn term (version 3)
Guidance for safe operation in post-16 learning from September 2020
Written Statement: Independent review of the arrangements for awarding grades for the
2020 summer exam series, and considerations for 2021
Embedding a whole-school approach to mental
FAQs
Welsh Government
Additional learning needs transformation programme: introduction (updated)
Additional learning needs transformation programme: a timeline
Additional learning needs transformation programme: frequently asked questions
Additional learning needs transformation programme
BAME Experiences and the New Curriculum – open letter to teachers
Updated livestreaming and video-conferencing guidance
#KeepWalesLearning campaign: School transport
- Welsh Government Guidance on transport to school
- A video from Swansea local authority on their arrangements for school transport
- Face coverings on school and public transport (gif)
Guidance for schools and FE providers: using home test kits
Amendments to school governance procedures
Embedding a whole-school approach to mental health and well-being
Draft Tertiary Education and Research Bill
FAQs
Welsh Government
£2.3 million to provide face coverings for secondary school and further education learners
Caerphilly County coronavirus lockdown
Updated FAQs – including free school meals and face coverings
Qualifications Wales publishes summer results update
#KeepWalesLearning campaign: Testing:
- Please share these videos with parents/carers where the Paediatrician, Dr Heather Payne, talks about how and when a child should have a test.
- Education settings: coronavirus testing and contract tracing guidance
- Test, trace, protect: your questions
providers: using home test kits
37 extra medical places created at Cardiff University
FAQs
Welsh Government
Find out about local coronavirus restrictions
Video Message from the Minister for Education
£420,000 will ensure access to free school meals for learners shielding or self-isolating
Recruit, Recover and Raise Standards: Sharing our experiences
Test, trace, protect: your questions
Guidance for schools and FE providers: using home test kits
Businesses urged to prepare for NHS COVID-19 app
Post-16 qualifications: guidance for teachers in further education Colleges and school sixth forms
Post-16 qualifications: guidance for A level learners
Qualifications Wales: Information for centres
Qualifications Wales: Appointment of five Board Members
Amendments to school governance procedures
FAQs
Coronavirus regulations: frequently asked questions
- Higher education and student support: coronavirus
- Further education: coronavirus
- Education and Childcare: Coronavirus FAQs
- Jobs, skills and financial support
Latest advice on Coronavirus from Welsh Government: https://gov.wales/coronavirus
Welsh Government
Important video message from the Minister for Education
Local coronavirus restrictions introduced to control outbreaks in South Wales
Education settings: coronavirus testing, contact tracing and NHS COVID-19 app guidance
Our campaign provides you with the latest information on Covid-19 and education. Please share these useful videos which are available on our YouTube channel:
- How to wear a face mask (for young people)
- When should you have a Covid-19 test for your child
Welsh Government
BBC Radio Wales interview with St Teilo’s Church in Wales High School headteacher Ian Loynd
Link to Welsh Government press conference with Minister for Education
Written Statement: Prioritisation COVID-19 Testing
You can access a test through the Local Health Board Community Testing Units
Updated guidance: Further and higher education: coronavirus
Coronavirus rules and students: guidance
Local Health Protection Areas (local lockdown areas): guidance
COVID-19 guidance for higher education in Wales: update September 2020
Guidance on Covid-19 and Physical Activity in Schools
Education settings: coronavirus testing, contact tracing and NHS COVID-19 app guidance
Local coronavirus restrictions introduced to control outbreaks in North Wales
FAQs
Use the drop down lists below to find current and previous editions of Family Gateway Information Team bulletins.
If you have any suggestions for content you would like to see in future bulletins, or content for circulation to the Family Gateway and Family Help Advisors teams, please send details to fis@cardiff.gov.uk
2019
This edition provides details of:
- the index
- Dewis Cymru
- Childcare Types
- Childcare Offer
- Electoral Ward map of Cardiff
- Map of Cardiff with local terminology
- A selection of recently published services on Dewis Cymru
This edition provides details of:
- Health and Well-being Wales app
- A selection of recently published services on Dewis Cymru
- Information sharing advice from Care Inspectorate for Wales
- Childcare at Home Voluntary Approval Scheme Wales
This edition focused on the range of Parenting Support delivered by the Flying Start and Cardiff Parenting teams in Cardiff, including areas covered. The Parenting section of the Cardiff Family Advice and Support website can be found at www.cardifffamilies.co.uk/cardiff-parenting-0-18/.
Remember!!!! a quick and simple way to find out which areas are covered by Flying Start and which are not is to use the Flying Start postcode checker which can be found here.
The bulletin also includes a range of services recently published on Dewis Cymru.
2020
This edition provides details of:
- Contact details for the PCSO’s
- Details of services providing Support for teens with/without additional needs and disabilities
- A selection of recently published services on Dewis Cymru
This edition provides details of:
- Overview of ADHD
- Summary of ADHD support services
- Grants for families
- Wales Safeguarding Procedures App
- Uniform’d
- The Index Newsletter
- Cardiff Family Advice and Support website update
- Parenting. Give it time.
- Childcare
- A selection of recently published services on Dewis Cymru